Not resolved
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Ordered a dress from the picture. Dress arrived and was horrible quality and nothing like picture.

Would not take dress back or give refund. they offered $10 refund on a $180 purchase. Dress is horrible quality and nothing like what was pictured. No where on the website or order page does it say you are not getting the dress pictured and the dress you will receive will be an attempted reproduction of the picture.

Several email back and forth with no resolution. They refuse to take the dress back. If it is party of what they sell then they could resell it but they say they cannot sell it. I understand why, it is horrible and nothing like the picture.

They are known as Dreamprom / idreamprom with parent company Fishinthesky. Company is a total joke.

Reason of review: Not as described.

Monetary Loss: $180.

Preferred solution: Full refund.

I didn't like: Misrepresentation.

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